ALVO1.9
English

ALVO1.9 / Disaster

One line still works. Put the whole team on it.

Connect a satellite phone to ReaCom ALVO1.9 with a single cable. The line that used to reach whoever was holding the handset is shared instead — one unit per post, across the operations centre, the evacuation centre and the field. Up to 10 units per group, 26 when linked. No radio licence, and no qualification to operate it.

01 — Video

Eighty seconds, and the mechanism is clear.

From the moment mobile phones go out of service, to a voice reaching the whole team through one cable. Japanese audio with Japanese subtitles.

Scenes in the video are illustrative. Real conditions and results vary with the site.
The rest of our video is collected on the video page.

02 — Problem

Being unreachable is rarely
a lack of equipment.

The equipment is there. What stops the work is that a team cannot share it.

01

When the mast goes,
the phone goes with it

A mobile phone only carries a voice because a mast in the neighbourhood carries it first. When a major disaster takes out that mast, neither calls nor messages arrive, however intact the handset is. If the outage runs long, the mast’s own backup power runs out too.

02

The satellite phone is already there.
One person can use it

A satellite link routes through the sky, which makes it resilient, and many authorities already hold one at headquarters and at branch offices. But only whoever is holding the handset is in the conversation. Carry it into an evacuation centre and the voice still reaches exactly one person.

03

Hear it, walk it over,
repeat it — and time is gone

An instruction taken at the reception desk has to be carried on foot to the supply store and to the area for people needing assistance. It takes time, and things get dropped. In a centre run by a handful of staff, those few minutes delay a decision.

03 — Solution

One cable, and a satellite phone
becomes the team’s line.

Connect the earphone jack on the satellite phone to the USB-C port on the ALVO with a single cable. From there the ALVO units link to each other over the air, and everyone in the group hears the same voice at the same time. No special rigging, and no engineer on site.

  • Nobody has to pass the handset around
  • The whole group receives the same information, at the same moment
  • Hands stay free
  • You can cut in mid-sentence, the way you would on a phone call
1cable the only wired
connection
10units hearing and talking
at once, per group
0forms licences or qualifications
to obtain

04 — How it works

That is the whole setup.

There is exactly one wired connection — satellite phone to ALVO. Headsets, and the ALVO units themselves, are all wireless.

Satellite Satellite link wireless Satellite phone earphone jack One cable earphone jack ↔ USB-C the only wired point ReaCom ALVO1.9 Master / USB-C port Wireless from here 1.9GHz DECT headsets via Bluetooth Field team Remotes + headsets Solid = wired (satellite phone ↔ ALVO only) Dashed = wireless (satellite, ALVO, headsets)

The diagram scrolls sideways.
An illustration of the connection. The satellite phone is supplied separately.
Connector shapes and specifications differ between models, so please confirm compatibility in advance.

Step 1

Connect

Join the earphone jack on the satellite phone to the USB-C port on the ALVO Master with a single cable.

Step 2

Hand out

Give an ALVO and a headset to each person. The headsets pair over Bluetooth.

Step 3

Talk

The voice on the satellite line reaches the whole group, and the field can answer back — mid-sentence if it matters.

05 — Deployment

Where it goes.
Three patterns.

The satellite phone is only involved when a cut-off location has to reach headquarters. Where the staff on the spot simply need to reach each other — inside an evacuation centre, for instance — the ALVO units are enough on their own.

01

with a satellite phone

Operations centre ⇄
forward post

When the network is thinning and the forward post has to reach headquarters, its ALVO goes on the satellite phone. Instructions from headquarters arrive with everyone holding an ALVO at the same time. Nobody has to put a handset down and repeat what was said.

02

no line needed

Inside an evacuation centre
(reception, supplies, first aid)

Inside a gymnasium or a school building, the ALVO units link to each other and nothing else is required — no line contract, no satellite phone. One unit each at reception, the supply store, the area for people needing assistance and the first-aid point, and those five people hear the same voice at once.

03

either, depending

Field work outdoors

Damage assessment surveys, road clearance, river patrols, water distribution points, supply staging areas, temporary debris storage. Where crews work as a team, hands-free simultaneous talk earns its place. Far from headquarters, the team leader’s unit goes on the satellite phone and relays.

Count posts, not people.

ALVO1.9 allows 10 units per group (units that talk and units that only listen, combined). Even with groups linked through a relay base it reaches 3 groups and 26 units — which is not a fit for handing a unit to everyone in a shelter. The basic design is one unit per post — reception, supplies, the area for people needing assistance — connecting the people responsible for each.

Coverage is a radius of tens to a few hundred metres. It is not a substitute for wide-area radio covering a whole municipality. Reach varies with building structure, obstructions and how the units are placed.

06 — Positioning

This does not replace
what you already have.

Municipal disaster radio and satellite phones each have a job. What ALVO fills in is the last few dozen metres, after those systems have delivered.

What you have What it is good at Where it stops Relationship to ALVO
Public-address
disaster radio
Alerting residents all at once (outdoor loudspeakers, household receivers) One-way. Cannot carry a conversation between staff A different job, so it stays exactly as it is
Mobile
disaster radio
Two-way between headquarters and vehicles or portable stations Transmissions queue. Requires a station licence and maintenance budget. Coverage ends when you leave the vehicle ALVO fills in the site itself, once people are out of the vehicle
Satellite phone Connects even when ground infrastructure is gone Only whoever holds the handset is in the conversation One cable turns that single line into a line the team shares
Mobile phone
MCA, IP radio
Easy to live with as an everyday channel Depends on masts and relay stations. Vulnerable to congestion and power cuts Used alongside, for as long as it works
ReaCom
ALVO1.9
Up to 10 units in a group talking at once, cutting in freely. No licence, no qualification No wide-area coverage. A radius of tens to a few hundred metres. 10 units per group (up to 26 when linked) Covers the last few dozen metres, after the above have delivered

Indicative of general tendencies. Actual performance and licensing requirements vary with the model and the installation. Tell us what you currently operate and we will check compatibility with it individually.

07 — Benefits

In the noise. With both hands full.

Cut in and be heard

Nothing queues. “Stop” can be said the moment it needs saying. Those few seconds are the margin.

A voice that carries

ENC 2.0 noise cancellation processes the surrounding noise in real time and supports an intelligible call.

Calls stay protected

AES-256 encryption, designed with the level of security expected of professional use.

No licence, no qualification

Nothing to register, and nobody to certify. When the post changes hands, no course is required either.

Size88.3 × 50.5 × 12.5mm / 95g
GroupUp to 10 units per group (talking and listening combined)
LinkUp to 3 groups, 26 units, approx. 2.4km with a relay base *1
RangeApprox. 800m horizontal / approx. 200m vertical *2
NoiseENC 2.0 noise cancellation
SecureAES-256 encryption
Radio1.9GHz DECT / no licence, no qualification
ModelALVO1.9M-MB (Master) / ALVO1.9R-MB (Remote)

*1 Wiring Masters together with a relay cable reaches 18 units. The unit acting as the relay cannot be used for talking, so the number of people able to speak drops accordingly — 3 groups of 10 is 30 units, 4 of which act as relays, so 26 can talk at once. Three groups and 26 units is the largest configuration we support; latency grows with every group added.
*2 Measured in open line of sight. 800m is the total distance between two Remotes with the Master in between (approx. 400m horizontal on each side).
Full specifications are on the specification page.

08 — Phase Free

Don’t let it sleep in the store.

Equipment bought for emergencies sits unused in a store room, and the battery is flat on the day it is needed. Used in everyday work, that never happens — and the staff operating it already know how.

Every day

As an ordinary working channel

Reception and front-of-house, polling and vote counting, running a city festival or a road race, street cleaning and waste collection, managing schools and sports halls, water and road maintenance.

  • Simultaneous talk moves things along faster
  • Hands-free, so nothing is put down
  • Rooms keep each post on its own channel
  • Charged daily, so a flat battery is unlikely

In an emergency

The same units become the lifeline

Hand them out as usual, and move one onto the satellite phone if the situation calls for it. Even staff drafted in without training can start using it on the spot.

  • No special rigging or configuration
  • No handset to pass around — each post hears directly
  • Less gap between headquarters and the centre
  • Usable by staff who transferred in last week

And on the budget side.

Held purely as emergency stock, the purchase sits entirely with the disaster-management budget. Shared with the departments that use it day to day, the same spend covers both everyday efficiency and readiness. Once it is clear which departments use it and how, the unit count and configuration follow.

09 — Consultations

What we are actually being asked

These are the problems crisis-management and disaster-prevention teams describe to us. If one of them sounds familiar, that is a good place to start the conversation.

The satellite phones we deployed aren’t earning their keep. They sit at headquarters and the branch offices, but one handset means one person, and even in drills we stall at passing it around

We can’t reach each other inside the evacuation centre. Once staff split between reception, the supply store and the area for people needing assistance, neither voices nor mobiles get through, so we run messages on foot

We’re revising the regional disaster management plan and working through the communications section. We want to be clear about the gap between municipal radio and the satellite phone, and how to fill it

We want to try it in a drill before deciding. Use it in this year’s exercise, and put it in next year’s budget request if it holds up

It has to survive staff rotation. Equipment that is hard to operate stops being used the moment the post changes hands

We run evacuation centres with voluntary organisations and neighbourhood associations. Whatever we hand to people outside the authority has to work in their hands immediately

We need to reach facility contractors too. Sports halls, community centres, school kitchens — we want their staff on the same channel

We are reviewing the communications in our business continuity plan. Hospitals, airports, plants and large facilities looking for something that congestion and power cuts don’t take out

10 — How to start

Try it in a drill, then decide.

Nothing has to be deployed authority-wide at once. Many start with a drill or a single evacuation centre and carry the result into the following year’s budget request. We work to your financial-year timetable.

Step 1

Handle the units

A demo unit, in your hands. Check in your own building, or in a facility earmarked as a centre, whether it actually reaches.

Step 2

Use it in a drill

Ask us about a loan covering a full-scale drill or a tabletop exercise. How the staff involved react becomes the evidence.

Step 3

Assemble the paperwork

Material for the specification, configuration diagrams and a quotation. We will help set out how it sits beside existing equipment.

Step 4

Deploy in stages

Start with headquarters and one centre, and widen it in later years. Units can be added to an existing configuration.

Funding

We will work through the funding route with you

Japanese public bodies procuring disaster communication equipment commonly draw on the emergency disaster-prevention and mitigation bond scheme, fire and disaster facility subsidies, or regional revitalisation grants.

Whether a given purchase qualifies depends on how the project is positioned within the regional disaster management plan, and requires discussion with the prefecture or the responsible ministry. We cannot state that a purchase will qualify. What we can do is prepare the material you need for that discussion.

Procurement

Start with the specification, if that helps

“How many units” and “where the Master sits” follow from the structure of the building and how the work is divided. Send us a floor plan or a list of your centres and we will propose a configuration and an indicative unit count.

We can also supply material for competitive quotations, and discuss unit-price contracts or procurement spanning financial years. Start by telling us what you currently hold.

11 — Satellite

No line at all?
Then that comes first.

ALVO1.9 is the equipment that shares a voice once it has arrived. Where there is no route to the outside world at all, a line has to be secured first — with a satellite phone, for example. The satellite phone itself is supplied separately.

Compatibility is checked model by model.

The condition is that the satellite phone has an earphone jack from which audio can be taken. Connector shapes and specifications differ between models, and we have not verified operation with every model. Tell us the model you hold, or are considering, and we will check it individually and come back to you. We are also happy to discuss procuring the satellite equipment itself.

12 — FAQ

Frequently asked

Does this need a radio licence, or a qualified operator?
Neither. ReaCom ALVO1.9 uses DECT in the 1.9GHz band, so there is no radio station licence or registration to obtain, and no qualification is required to operate it. It can be used from the day it arrives, and it can be handed to people outside your own staff — voluntary disaster-prevention organisations, neighbourhood associations, facility management contractors.
How many people can talk at once? Can everyone at an evacuation centre use it?
A group is capped at 10 units. It is not a system for everyone in a shelter. That 10 is the total of units that talk and units that only listen; the listen-only count cannot be increased without limit.

To go beyond it, groups are linked with hardware. A relay base (B-ALEXa) extends coverage to a maximum of 3 groups, 26 units and approximately 2.4km. Wiring Masters together with a relay cable reaches 18 units. In either case the unit acting as the relay cannot be used for talking, so the number of people actually able to speak drops accordingly. 10 units per group across 3 groups is 30 in total, and 4 of them act as relays, so 26 can talk at once.

Three groups, 26 units and approximately 2.4km is the largest configuration we support. Audio latency grows with each additional group, and the sense of talking at the same time degrades with it. The 2.4km figure also assumes clear line of sight; in a built-up area, planning for that distance is not realistic. If you need more than this, talk to us — running independent groups separately is one of the options.

This is why we recommend designing around posts rather than headcount: one unit per post at reception, supplies, the area for people needing assistance, and so on, connecting the people responsible for each.
Will it work with the satellite phone we already have?
The condition is that the satellite phone has an earphone jack from which audio can be taken. Connector shapes and specifications differ between models, and we have not verified operation with every model on the market. Tell us the make and model of your satellite phone and we will check it individually and come back to you. If you are evaluating this with equipment you already hold, please ask us in advance.
We already have municipal disaster radio. Isn’t this a duplicate investment?
They do different jobs. Public-address disaster radio is one-way equipment for alerting residents and cannot carry a conversation between staff. Mobile disaster radio links the operations centre with vehicles and portable stations, but transmissions queue and coverage stops once someone leaves the vehicle. What ALVO covers is the last few dozen metres, after those systems have delivered. It is designed to run alongside existing equipment, not to replace it. The comparison in 06 sets this out.
How many units does one evacuation centre need?
Count posts, not people. Because a group is capped at 10 units, handing one to everyone in a shelter is not a workable pattern. The basic shape is one unit each at reception, the supply store, the area for people needing assistance, the first-aid point and on patrol, connecting the people responsible for those posts.

A configuration is one Master (ALVO1.9M-MB) plus Remotes (ALVO1.9R-MB). Every call passes through the Master, so once you decide where the Master sits to cover the whole facility, the unit count follows. Send us a list of your centres or a floor plan and we will propose a configuration and an indicative count.
Can we try it for the duration of a drill?
We take enquiries for demo units and for loans covering a drill period. Some organisations use it in a full-scale disaster drill or a tabletop exercise and use the result as material for the following year’s budget request. Duration, quantity and availability depend on conditions, so please talk to us early once the drill dates are set.
Is it eligible for subsidies or grants?
Japanese public bodies procuring disaster communication equipment commonly draw on the emergency disaster-prevention and mitigation bond scheme, fire and disaster facility subsidies, or regional revitalisation grants. Whether a given purchase qualifies depends on how the project is positioned within the regional disaster management plan, and requires discussion with the prefecture or the responsible ministry. We are not in a position to state that a purchase will qualify. We will prepare the material you need for that discussion — configuration diagrams, specification notes and a quotation.
What happens to power in a prolonged outage?
The units are charged before use. Runtime is approximately 9 hours for a Master with 5 Remotes connected, and approximately 30 hours for a Remote. For a long outage, the plan needs to cover spare units and charging from power banks or a generator. Tell us the operating hours you need to assume and we will set out what to prepare.

Note also that if the units are in everyday service they are charged as a matter of routine, which avoids the usual problem of equipment sitting in a store with a flat battery.
Could a third party listen in on our calls?
The units support AES-256 encryption and are designed with the level of security expected of professional use. That said, any radio link means confidentiality cannot be guaranteed absolutely. For information requiring particular care, please consider operational rules alongside the equipment.
Can it be used in rain, or somewhere dusty?
The unit itself is rated IP54 for dust and water, which covers outdoor work. Where it will be splashed or used in mud, the optional waterproof case raises this to IP67. For use inside an evacuation centre the unit alone is sufficient.

Please note.

Nothing on this page guarantees that communication will be available during a disaster. The state of a satellite link or a radio link changes with weather, terrain, the surrounding environment and how the equipment is placed.

The satellite phone must be supplied separately, and connector shapes and specifications differ between models, so please confirm compatibility in advance. We have not verified operation with any particular model or carrier.

The funding schemes described here are general information and are not a promise that any particular project qualifies. Please confirm eligibility and procedure with your prefecture or the responsible ministry.

Start by handling the units.

Send us a list of your centres or a floor plan and we will propose a configuration and an indicative count.
For compatibility with a satellite phone, tell us the model and we will check it individually.